Terms and conditions

Terms and conditions

Article 1 – Object

These Conditions of Sale concern the purchase of products carried out remotely by means of a telematic network on the site www.dermo28.com , belonging to Tuttestetica srl ​​with headquarters in Via M. d'Azeglio, 19 – 40123 Bologna (Italy).

Each purchase transaction will be governed by the provisions of the Legislative Decree of 22 May 1999 n. 185 and by Legislative Decree no. 196/03 "Code regarding the protection of personal data", which regulates the processing of personal data, also held abroad, carried out by anyone who is resident or based in Italy.

Article 2 - Acceptance of the general conditions of sale

By sending their purchase order electronically, the Customer declares to have read the conditions of sale, the payment methods proposed and the entire purchase procedure.

Article 3 – Purchase methods and prices

Before confirming the purchase, the total cost of the order will be summarized to the Customer, and he will have the option of modifying all or part of, or completely canceling this order. The prices of the products are clearly indicated on the site and include VAT. The shipping cost must be added to the price of the product, the amount of which may vary according to the delivery method requested and/or the total amount of the order. In case the product is not available, you will be informed by email. Tuttistetica srl ​​reserves the right to change the prices indicated on the website www.dermo28.com without notice.

Article 4 – Shipments and payments

Shipping methods are visible on the Couriers page. The times indicated for the delivery terms are purely indicative and are in no way binding for Tuttestetica srl. The payment methods are indicated on the "Payments" page.

Article 5 – Right of Withdrawal

Pursuant to Legislative Decree no. 206/2005 our customers, defined by the consumer decree itself , have the right of withdrawal within 10 days of receipt of the goods. The withdrawal must be communicated by registered mail indicating the order number. It is possible to anticipate the decision to withdraw from the contract by fax or email. In any case, a registered letter with return receipt must follow within two days. Within 10 working days, the customer must return the goods intact and in the original packaging. Shipping costs are charged to the customer. The deadline for reimbursement is within 30 days. The goods must be sent to: 
Tuttestetica s.r.l. via M. d’Azeglio, 19 – 40123 Bologna (BO)

Article 6 – Protection of privacy

The conditions for data processing are visible on the Privacy Policy page.

Article 7 – Current legislation and place of jurisdiction

These Conditions of Sale may be modified by Tuttestetica srl ​​without notice and will be valid from the date of publication on the website www.dermo28.com. It is understood that these Conditions of Sale are in any case subject to Italian legislation and all disputes will be the exclusive jurisdiction of the Court of Bologna.

Payment methods

Dermo28.com tries to offer multiple possibilities to meet everyone's needs and to satisfy the needs of purchase security.
The customer can pay in one of the ways indicated below:

Credit Card
Paying by credit card has an important advantage: your credit card details will only be known by the VirtualPay circuit while we will only receive confirmation of your payment. Furthermore, this system guarantees high security in online transactions thanks to the 128-bit encrypted transport and the encryption of the parameters passed through your browser. Your credit card details will not be disclosed in any way on the Internet, on multiple sites and databases.

PayPal is a website that allows you to send and receive payments in a safe, convenient and economic way. Even with PayPal, your card details are safe because they are never shared with the seller.

Klarna is a payment method that allows you to divide the cost of your purchase into 3 interest-free installments, which will be charged to your card every 30 days. Your card details are safe as they are never shared with the seller.

Google Pay
Google Pay is a quick and easy way to pay using the cards saved in your Google Account. Google Pay protects your payment information with multiple layers of security.

Apple Pay
Apple Pay is the simple and secure way to pay online with your iPhone, Apple Watch, iPad and Mac without having to create an account or fill out endless forms.

Cash on delivery
Payment by cash on delivery is allowed EXCLUSIVELY IN THE ITALIAN TERRITORY

You can pay in cash upon receipt of the goods at no extra cost.

Pick up on site

You can buy the products on our online store and decide to go to the office to collect the goods, at no additional cost.

At: Tuttestetica srl ​​– Via M. D'Azeglio 19 – 40123 Bologna (BO)
Opening hours to the public:
From Monday to Friday: 9.30 – 18.00